Privacy Policy

1. Overview

Billing Sphere respects your privacy and is committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our POS application, websites, and integrated payment services.

2. Information We Collect

• Account Information: Name, business name, phone number, email address, and outlet location.
• Store Operations Data: Menu items, inventory logs, order details, sales receipts, and customer loyalty phone numbers entered at billing.
• Payment Data: Payment statuses, transaction reference IDs, and payment modes (Card, UPI, Cash). We do not store raw credit card numbers or PINs; all sensitive card details are handled via PCI-DSS certified Razorpay gateways.

3. How We Use Your Data

We use collected information to provide reliable cloud synchronization, generate instant sales reports, issue invoices, deliver customer support, and ensure smooth integration with hardware devices.

4. Data Security

We implement industry-grade AES-256 encryption in transit and at rest, alongside strict multi-tenant database isolation, to ensure your business data is never accessible to unauthorized third parties.

5. Third-Party Services

We integrate with trusted service providers including Razorpay (for digital payments and hardware terminals) and verified SMS/WhatsApp gateway providers for automated receipt delivery.

6. Data Retention & Deletion

You retain ownership of your store data. You may export your store records or request complete account deletion at any time by contacting support@billingsphere.com.

7. Contact Us

If you have questions about our Privacy Policy or data handling practices: